Refund Policy
Last updated: 24 Feb 2026
This Refund Policy explains how refunds are handled for orders placed on this website.
If you have any questions, please contact us at reddyinfrachain@gmail.com.
Eligibility
Refund eligibility depends on the product category and condition of the item. Items must be unused, in original packaging,
and accompanied by the invoice where applicable.
Damaged / incorrect items
If you receive damaged or incorrect items, notify us within 24 hours of delivery with photos/video evidence.
We will review and guide you on replacement or refund options.
Refund method and timeline
Approved refunds are processed back to the original payment method or via another mutually agreed method.
Processing times may vary based on payment provider and bank timelines.
Non-refundable cases
Some items may not be eligible for refund due to hygiene, safety, customization, or regulatory requirements.
In such cases, our team will clearly communicate eligibility at the time of request.